MEASURING THE ROI ON TRAINING INVESTMENT

Course Objectives

It has become popular for senior management to claim that 'people are our greatest asset'. Yet, the effort they put in to develop this 'human capital' continues to be seen as an expense and not as an investment. But wouldn’t it be better to analyze your training programs as if they were capital investments - using techniques like ROI? If so, your senior management may start to change their attitude to training. At a time when there are so many exciting new developments in training - not least, on-line learning - and a long-term recession ahead, you're going to need their cooperation!

Course Contents

Measuring the Effectiveness of Training Program

• The Four Levels of Evaluation
• Four Levels of Training Effectiveness
• Guidelines for Evaluating Reaction
• Guidelines for Evaluating Learning
• Performance Indicators

Measuring ‘Return on Investment’ of Training

• Measuring Training Results
• Return on Investment of Training
• Benefits of ROI of Training
• Return on Investment Formula
• Collecting Data
• Example of Performance Indicators
• Example of Hard Indicators
• Example of Performance Results

Enhancing the Effectiveness and ROI of Training

• Methods to Isolate the Effects of Training
• Converting Data to Monetary Values
• Tabulating Cost of the Program

Course Method

A combination lecture and discussion with sample exercises is proposed.

Who should attend

Senior Executives and HR Staff who understand that training is one of many actions an organization can take to improve its performance and profitability and would like to review the methods for properly evaluating it in order to compare training against the other actions in order to select and use training in preference to or in combination with other methods.

Prerequisites

Participants should have a good knowledge of the course language.

Length

1 day

Language

English

Booking