COACHING SKILLS FOR MANAGERS

COURSE NUMBER: MT-02

Course Objectives

Great managers inspire great achievement, demand excellence, inspire success, and garner respect. Supporting and developing staff through mentoring and coaching is one of the most cost-effective and successful ways to ensure that you have the right team in your organization. This course will provide you with the knowledge you need to develop your own coaching program. You will learn essential coaching skills to immediately improve your day-to-day and long-term performance as a manager. You’ll discover how to be demanding of those you lead – but do it the right way. The training requires two full days and will consist of lectures and focused practical exercises that demonstrate the main principles of Coaching.

Course Contents

• Defining the Coaching Role
• Methods of Coaching
• The Coaching Cycle
• The Four Major Personality Types - How to coach each
• Facilitate, Guide, and Close Discussions
• Managing Conflict and Handling Difficult Situations
• Giving Positive Feedback
• Build on and Credit other People’s Ideas
• Coaching in Teams
• Monitoring the Process

Who should attend:

Managers and team leaders who have a role in developing the people whoreport to them.

Prerequisites

Participants should already have had training in Leadership and Management as well as a good knowledge of the course language.

Length

2 days

Language

English

Booking